Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with the site? We're glad to hear from you. This page explains how to reach the Non Gamstop Casinos team and what we can (and can't) help with.
How to reach us
The quickest way to contact us is by email at [email protected]. Send us as much detail as you can — which page you're referring to, which brand it concerns, and what you've noticed — so we can look into it properly. We read every message and aim to respond within a couple of working days, though busier periods can mean a slightly longer wait.
What we can help with
- Corrections or updates to information on a casino review, such as a changed welcome offer or a brand that has stopped operating
- Questions about how we researched and ranked the sites listed on seize.org.uk
- Feedback on your own experience with a casino not on Gamstop, positive or negative
- General queries about the content on this site, including our guides on non Gamstop casinos in 2026 and responsible gambling
- Reports of broken links, outdated pages or technical glitches on the site itself
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents or answer questions about a specific bet or bonus credited to your account. Those matters sit with the casino itself — its support team, live chat or the terms listed in its own help centre will be the right place to start. Similarly, we're not able to give personal financial or legal advice; if gambling has started to feel like a problem, our responsible gambling page has practical steps and support routes worth reading first.
Before you write in
A few checks can save you a round trip:
- If your question is about a specific brand's offer or terms, check the details on that brand's own site — welcome offers, wagering requirements and expiry dates are set by the operator and can change without notice
- If you're asking about how we rate and rank casinos, our comparison methodology is covered on our main casinos page
- If your query touches on our editorial standards, ownership or how the site is run, see our About Us page
- If it's a legal question about our content or use of the site, our Terms and Conditions may already answer it
Why your feedback matters
Casinos not on Gamstop change their offers, terms and licensing details fairly often, and the market for casinos not on Gamstop UK readers use keeps shifting too — new brands appear, older ones update their bonus structures, and payment options move. Readers flagging something that's changed is one of the ways we keep our write-ups current, alongside our own periodic checks. If you've played at a site we've reviewed and something didn't match what we described, telling us helps the next reader as much as it helps us.
Whatever the reason for getting in touch, keep it simple: email us, tell us what you've found, and we'll take it from there. All contact through the site is treated as confidential, and reaching out doesn't commit you to anything — we're simply here to keep the information on seize.org.uk as accurate and useful as we can.